The platform
Every workflow in the arc.One intelligence layer.
From the front door to reimbursement, tuned to your organization.
Clinically AI learns your organization and the role of each practitioner before it produces a single output. Enterprise consistency without flattening the clinician’s voice.
Session-aware
and chart-aware.
Access to the chart is not the same as knowing what matters in it. Your assistant reads the treatment plan, the goals, and the history, then writes to the service actually delivered.
Trained and Optimized to Integrate with Your Systems.
Clinically AI is trained on how your organization actually functions: your programs, payers, accreditation, and documentation standards, learned before it produces a single output. That organizational context is paired with discipline and role-level training, so every note supports efficient workflows, accurate documentation, and compliance by design. The result is AI that reflects your standards, not a generic template.
Beyond the narrative
The whole form.Not just the narrative.
Roughly 70 percent of behavioral health documentation is not narrative. It is radio buttons, checkboxes, dropdowns, and discrete data elements. Most tools write the paragraph and leave the rest of the form for your clinician to finish by hand.
It reads the screen
Computer vision reads every field in front of the clinician, not just the free-text box, and completes the structured elements alongside the narrative.
Including the long ones
Assessments running past 700 fields, the IM-CANS among them, completed from a single session rather than across an afternoon.
Nothing left to finish by hand
Discrete data lands where your reporting and your payers need it, which is the difference between a note that reads well and a note that pays.
How the tuning works
Tuned to the DNA of your organization.
Not a blanket model deployed identically across fifty states. Tuning happens at three levels of granularity, and your gold standard is what comes out.
Global
Your mission and values, your programs, the regulations of the states you operate in, and the language your organization prefers.
Template
Each document type carries its own rules, so an ASAM justification and a crisis encounter do not come out of the same mould.
Field
Individual fields configurable down to the element, held by your clinical leadership rather than by us.
The architecture
Five layers, shared by every product.
Nine products sit on one substrate. Each new assistant is a new surface on a foundation that is already carrying the others, which is why the roadmap moves as fast as it does.
Capture and context
Ambient listening plus dictation, with no audio retained. Longitudinal chart context informs every note. In person, telehealth, group, and offline on mobile.
EHR-agnostic integration
A front-end integration that needs no EHR API, native inside 36 behavioral health, IDD, and SUD systems. Continuous form syncing mirrors every field, so a change on your side is never a second job on ours. Deploys in days.
Configuration
Your programs, payers, accreditations, and language, learned from documents your organization already has. Held by your leadership, at global, template, and field level.
The model stack
25 or more models, rank-and-stacked: healthcare-specific models alongside general reasoning, defederated with automatic failover. No single-vendor dependency.
Governance and explainability
Human in the loop by design, with drafts that typically need under 30 percent editing. HIPAA and 42 CFR Part 2, US-based infrastructure, SOC 2 Type II.
What that buys you
Every product inherits the same integration, the same model stack, and the same organizational tuning. Adding a workflow is incremental engineering, not a new vendor.
A Fully Connected Suite.
An Ecosystem of Digital Assistants.
Start with the highest-burden work, then extend across the journey.
Document
Chart-aware documentation that writes into your EHR templates in seconds, discrete and narrative fields, tuned to each discipline and program. Live session, dictation, note builder, or audio upload.
Comply
Real-time, save and submit-time quality and compliance checks that coach the provider inside the EHR before a note becomes a denial or an audit finding.
Compose
Retrospective chart audits, medical-necessity reviews, and denial appeals run against full charts, included at no extra cost.
Connect
Build on our technology. One source of clinical truth with no double entry, for partners and integrated systems.
SDKIt learns your organization before it writes a single word.
Your programs, your payers, your accreditation standards, and the way your clinicians actually talk. All of it understood up front, so the first draft already sounds like your organization.
Communities we serve
Built for every setting you operate in.
Every program below carries its own populations, evidence-based practices, screening tools, and documentation requirements. The platform holds all of them at once, per location and per program.
Programs
- CCBHC
- Community mental health
- Substance use disorder
- Medication-assisted treatment
- IDD & waiver services
- Crisis stabilization
- Mobile crisis
- Assertive community treatment
- School-based services
- Child & family services
- Health homes
- Eating disorder programs
- Forensic & justice-involved
- Residential treatment
Levels of care
- Outpatient
- Intensive outpatient
- Partial hospitalization
- Residential
- Inpatient
- Crisis stabilization
- In-home & community
- Telehealth
- Group programming
Cloud EHR agnostic
Working inside the systems your teams already use.
Native across behavioral health, IDD, and SUD EHRs through a front-end integration that needs no EHR API.